- Are all your products vegan?
Yes, all our products are vegan!
All products are made with plant-derived material and comes from a certified wholesaler. Please view the list of ingredients for each product under "product description."
Certain products do contain oils derived from nuts, such as our Whipped Soaps. Please review our ingredients descriptions listed under each product!
- How long will it take to receive my order?
All products are made to order! Please allow up to 7-14 days for your order to be processed. After being processed, an additional 3-5 days for shipping and receiving your order. Delivery times and lengths may vary due to production or where items are being shipped to.
Thank you for being patient!
- When checking out, it says "Pay with PayPal," but I don't want to Pay with PayPal. What can I do?
When checking out, click "Pay with PayPal" and it will redirect you to a new page where you have the option of paying via PayPal, Debit or Credit Card.
- Do you accept orders placed outside of the US?
Unfortunately, we do not.
- How are the shipping costs calculated?
Our Flat Rate Shipping is $9.00.
This is subject to change if only purchasing smaller items.
All orders are shipped using USPS Priority Mail Flat Rate.
- How can I track my order?
You will receive an email with the tracking number attached.
- What is this store's return or exchange policy?
All sales are final !!! We do not accept any refunds, returns, exchanges, or cancellations on orders.
- What if my product is damaged or broken upon receiving it?
Sometimes things break in the mail. Unfortunately, once the package is out of our hands it is no longer our responsibility.
If any items in your package arrive broken, please place a claim with USPS.
You can place a claim here!
- Will any of the bath bombs stain or leave residue on my bath tub?
Most bath bombs will not leave any stains or residue BUT some of our bombs are infused with mica, natural colorants, and eco-safe glitter. That being said, some bombs may leave your tub with slight stains, residue, and may be slippery due to the infused oils. Don't be scared, this can easily be fixed with just a little soap and water!
CAUTION: We do advise all customers to be careful when getting out of the bath after using any bath bomb. Due to infusing each bath bomb with different moisturizing oils, it may leave a greasy/slippery residue on your tub. This can easily be cleaned/washed off but we want all our witches to be relaxed, cleansed, and safe!
- My bath bombs/soap started to change colors, is this normal?
All our bath bombs are made with skin-safe ingredients and natural lake dyes. Unfortunately, these colorants can change over time if a bath bomb is sitting on the shelf for awhile.
Soap can change colors as well!
For support/questions, please email: firstname.lastname@example.org